reception@cooroyfamilypractice.com.au

07 5472 0064

PRACTICE BILLING POLICY

NEW PRACTICE BILLING POLICY EFFECTIVE 1ST OF JULY 2022

WE ARE A MIXED BILLING SERVICE.
OUR DOCTORS ARE ALL EXPERIENCED, COMPASSIONATE & CARING

Your booked appointment has set time aside for you to discuss your concerns with your doctor. This means that your doctor will not be available to see other patients. Our Standard Appointment is 15 minutes, longer appointment is available. We are not liable to any telephone reminder calls. It is the patient responsibility to remember their appointment date and time.

OUR FEES

    • Attendance less than 6 minutes
    $52.90 ($35 GAP)
    • Attendance <20 minutes, one medical issue
    $74.10 ($35 GAP)
    • Attendance >20 minutes, two medical issues
    $120.75 ($45 GAP)
    • Attendance >40 minutes, more than 2 issues
    $165.50 ($55 GAP)

PRACTICE BULK BILLING CRITERIA

DID NOT ATTEND

If you booked, did not cancel your appointment at least 4 (four) hours before your booked appointment, and did not attend your appointment – A $50 Fee applies. This Fee must be paid before another appointment is made.

NEW PATIENTS

No Bulk Billing for any Concession Card holder on their first visit, including patients who did not attend the Practice for the last 12 months.

TRANSFER OF MEDICAL RECORDS

  • A $50 Administrative Fee applies for less than 10 pages document. Extra administrative charges apply if more than 10 pages. Health Summary is Free.

TELEHEALTH CONSULTATION

  • The same GAP fees apply based on the attendance. Patient must have attended the practice in the last 12 months.
  • The same GAP fees apply based on the attendance. Patient must have attended the practice in the last 12 months.

WORKCOVER CONSULTATION

  • Patient with no CLAIM NUMBER – must pay for the consultation.
  • If Workcover claim is rejected, Patient must pay.

SKIN CANCER MANAGEMENT

  • A separate consultation to be booked for screening & planning.
  • Another consultation to be booked should a procedure is required.
  • A GAP fee applies for each consult

MEDICAL REPORTS

  • Private billing payment is required to be made on the day
  • Ask receptionist about the fees when you are booking for an insurance claim, Legal claim, Superannuation, Commercial driver license renewal, and any other service that is not covered by Medicare.
  • Supervised RAT Test for COVID Travel Clearance Certificate 
    • Attendance <20 minutes one medical issue
    $74.10 ($35 GAP)

MINOR PROCEDURES

A GAP fee of $40 applies for Skin Biopsy, Ingrown Toenail, and any other minor procedure that requires a doctor and a Nurse service.

    • Implanon Insertion
    $120.75 ($45 GAP)
    • Implanon Removal and Insertion
    $166.50 ($55 GAP)
    • Iron Infusion
    $166.50 ($55 GAP)
    • Drug and Alcohol Urine Tests
    $120.75 ($45 GAP)
    • ECG (Heart Function Test)
    $51.30 ($35 GAP)
    • Spirometry (Lung Capacity Test)
    $53.20 ($35 GAP)
    • Holter Monitor
    $74.10 ($35 GAP)
    • Ambulatory Blood Pressure Monitoring
    $74.10 ($35 GAP)
    • Ear Syringing
    $74.10 ($35 GAP)

WOUND CARE

  • A GAP fee applies depending on the time used for provided services

RESULTS, REPEAT PRESCRIPTIONS, REFERRALS

  • A GAP fee applies depending on the time used for provided services
  • Bulk billing would be considered if you fit within the bulk billing criteria
  • If you are referred for an investigation (pathology, radiology) or to a specialist or allied health professionals, please be aware there might be a (Gap fee) based on their practice policies. 
  • Please contact the individual referred service provider to learn about their Fees Policy prior to your appointment.

AFTER HOUR TELEHEALTH SERVICE – 

BULK BILLING CRITERIA DOES NOT APPLY

SATURDAY

    • Attendance <20 minutes
    $89.10 ($50 GAP)
    • Attendance >20 minutes
    $145.75 ($70 GAP)

SUNDAY & PUBLIC HOLIDAY

    • Attendance <20 minutes
    $145.75 ($70 GAP)
    • Attendance >20 minutes
    $175.75 ($100 GAP)

URGENT AFTER HOUR CARE

    • Attendance <20 minutes
    $229.20 ($70 GAP)
    • Attendance >20 minutes
    $279.20 ($120 GAP)

Before booking an appointment, please read and understand our practice Billing Policy.